A Legacy of Driving Innovation Through Salesforce Expertise

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Since our founding in 2005, Westbrook International has been at the forefront of Salesforce innovation. We didn’t just join the Salesforce ecosystem—we helped shape it, becoming one of the most trusted and experienced Salesforce implementation partners in the world. Our journey is built on a passion for technology, a deep understanding of industry challenges, and a commitment to helping businesses realise their potential through digital transformation.

From the beginning, our mission was clear: to create a company where innovation meets excellence. We saw early on the transformative power of the Salesforce platform, and we dedicated ourselves to becoming experts in it. Over the years, we’ve expanded our reach, delivering more than 1,000 successful projects across industries such as healthcare, manufacturing, financial services, and retail. Today, our team is recognised for not only our technical proficiency but also for the deep relationships we cultivate with our clients—60% of whom return to us for further collaboration.

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Our Journey to Excellence

The Westbrook story is one of constant evolution. From our early days as a boutique Salesforce consultancy to becoming a global leader, we’ve grown with the changing needs of our clients. Our unique approach, Westbrook Wisdom™, was born out of years of hands-on experience and countless successful implementations. This methodology isn’t just a process; it’s a philosophy that drives every aspect of our work, ensuring that each project is delivered on time, within scope, and with measurable business impact.

Our team is our greatest asset. We’ve built a culture that prioritizes excellence, innovation, and continuous learning. Every member of our team, from project managers to solution architects, is highly trained and certified, holding top-tier qualifications in the EMEA region. We invest heavily in their development, creating Centres of Excellence that ensure we’re always at the cutting edge of Salesforce and related technologies. It’s this commitment to growth—both for our people and our clients—that sets us apart.

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Why Westbrook?

  • Deep Expertise: With nearly two decades of experience, we’ve mastered the Salesforce platform and have the know-how to tackle even the most complex business challenges.

  • Proven Results: We’ve delivered over 1,000 projects, maintaining a customer satisfaction score of 4.8/5, and consistently driving real business outcomes.

  • Customer Loyalty: Our clients come back to us time and time again, knowing that we are a partner they can trust to continuously deliver value.

  • A Global Perspective with Local Impact: While based in London, our reach is global. We understand both the local markets we serve and the broader, interconnected landscape of modern business.

  • Sustainability Commitment: As a proud member of the Better Business Act coalition, we’re dedicated to conducting business in a way that is both ethical and sustainable, playing our part in achieving net-zero goals by 2050.

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The Heart of Westbrook:

Innovation, Integrity, and Impact

At Westbrook, we don’t believe in one-size-fits-all solutions. Every business is unique, and so are the challenges it faces. That’s why we tailor our approach for each client, leveraging the flexibility of the Salesforce platform to create solutions that are custom-built to meet specific needs. Whether it’s helping a healthcare provider streamline patient management, transforming the way manufacturers deliver products, or empowering retailers to build deeper customer loyalty, we bring a relentless focus on achieving real, measurable outcomes.

What truly sets us apart, though, is our commitment to building lasting partnerships. Our client relationships are built on trust, integrity, and a shared vision for success. We don’t just implement solutions; we work alongside our clients to ensure those solutions evolve and grow as their business needs change. This is why Westbrook isn’t just a partner for today’s project—we’re a partner for the long-term journey of innovation and growth.

Two Decades of Innovation, Thousands of Success Stories, One Clear Mission — Empowering Businesses to Transform.

Let us help you discover what’s possible. Together, we’ll create the future of your business.

"The team at Westbrook are great. There are many partners that have Salesforce knowledge and could do the job, but its the team of people that set them apart. Nick, Ayse and Steve are what makes us come back to Westbrook again and again."

"Westbrook have been brilliant to work with on our project - 5 stars across the board. They really understood our business, challenged our thinking and delivered ahead of time and budget. We are already starting our next phase with them...!"

"Great team who are really a pleasure to work with. communication was always very good and organised. I feel like the team are part of our team. The SF knowledge is also outstanding. I imagine we will work with them for years to come."

"Once again the Support Process it working very effectively. The service portal is a good tool to leverage for US/UK resources."

"Once again Nick performed his magic as not only Business Analyst but Salesforce System Analyst. Captured all the requirements appropriately and provided sample CVs back to the business for review and approval before implementing the changes. Thank you!"

"Again the Westbrook team was more than patient with our lack of focus. They stopped all other work to give this their full attention. Delivered as quickly as possible."