Solutions

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We offer a range of services and solutions designed to help organisations in any industry achieve their goals, drive business growth and improve operational efficiency. Whether you are a small startup or a large enterprise, Westbrook has the expertise and tools to help you succeed.

What we do and how we drive change

Your satisfaction and success are at the heart of our business so we work alongside you at every step to help you achieve your objectives.

When you need to transform your customer journey, automate your field service and logistics operations, increase your rate of first-time fix and lower your cost to serve; or harness insights from the data you have and turn it into actionable insights, Westbrook has a solution and team of experts who are able to solve your business challenge and drive your business objectives.

Because our business is your business, we will work with you to construct a strong and supportable business case – so you get a return on investment that’s sustained, balanced and appropriate for your needs.

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Our Core Services

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We understand the unique complexities of customer relationship management (CRM) and the challenges that exist in creating meaningful customer relationships. With the leading CRM solutions from Salesforce, we will bridge the gap between your organisation and your customers.

What can we help you achieve?

Because our business is your business, we’ll help you construct a strong and supportable business case –
so you get a return on investment that’s sustained, balanced and appropriate for your needs.

"The team at Westbrook are great. There are many partners that have Salesforce knowledge and could do the job, but its the team of people that set them apart. Nick, Ayse and Steve are what makes us come back to Westbrook again and again."

"Westbrook have been brilliant to work with on our project - 5 stars across the board. They really understood our business, challenged our thinking and delivered ahead of time and budget. We are already starting our next phase with them...!"

"Great team who are really a pleasure to work with. communication was always very good and organised. I feel like the team are part of our team. The SF knowledge is also outstanding. I imagine we will work with them for years to come."

"Once again the Support Process it working very effectively. The service portal is a good tool to leverage for US/UK resources."

"Once again Nick performed his magic as not only Business Analyst but Salesforce System Analyst. Captured all the requirements appropriately and provided sample CVs back to the business for review and approval before implementing the changes. Thank you!"

"Again the Westbrook team was more than patient with our lack of focus. They stopped all other work to give this their full attention. Delivered as quickly as possible."